TOUR TIPS

Recommendations for the best tour experience

Be sure to charge your phone and earbuds/headphones prior to the tour! Depending on the age of your phone, the tour may take up to 60% of your battery. It is a good idea, due to battery usage, to close the app if you will not be listening to the tour for more than 30 minutes. 

We recommend using earbuds or headphones to listen to the tours so you can hear the audio clearly.

On the walking tours a padlock will come up during down times to prevent you from accidentally hitting any buttons. Just click on the padlock to get to the screen. If you want to eliminate the padlock prior to the tour you can go the gear like settings button and click it. Then under Playback Options, turn the Tour Player Autolock to off. If you do this be careful not to accidentally press any buttons.

If you want to finish a tour later, simply click the squiggly line at the bottom left of the app during the tour to end the tour. When you are ready to start again, go to your library in VoiceMap and select the tour and click on Resume button. Three segments will come up. Click on the last segment you did and you are good to go!

Another great feature VoiceMap has is the ability to listen to the tour at home or in your hotel room. If you or someone is unable to walk the tour, or the weather is not cooperating, you can go to your Library and click the Virtual button to listen to the tour. Not only do you hear the tour but you also get to see the awesome pictures as well. This would be a great way for young children or grandparents to be able to learn about Eau Claire’s past.

We also encourage you to check out our the vendors that we have partnered with along the route. Take a look at our vendor maps at the bottom of each tour and come up with a plan on where you’d like to stop to eat, drink, or shop! If it’s going to be a few minutes, just pause the tour. If it will be more than 30 minutes I do recommend you end the tour by clicking the squiggly button at the bottom of the app. When you are ready again, open the app and go to your library and click on the tour and “Resume.” Three segments will come up. Click on the last one you did and you are all set.

Our customers get some really nice discounts, so be sure to check out what Eau Claire has to offer!